REFPRO Pty Ltd

Process Services

REFPRO is a provider of parts, servicing, and installation for various manufacturing processes. Our comprehensive services are designed to meet all our customers’ needs, ensuring efficient and reliable operations.

REFPRO Process Solutions

Short and long term comprehensive maintenance contracts

We offer comprehensive maintenance programs, including planned, preventative, and predictive services for plate and spiral tubular heat exchangers, hygienic valves, pumps, and homogenizers. Our flexible maintenance contracts can be customised to fit almost any time frame, such as annual, 3 yearly or 5 yearly. By integrating these services with related refrigeration equipment, we provide a cost-effective solution to meet all your needs. Each planned service includes detailed reports or check sheets tailored to the specific requirements of each piece of equipment.

24hr Breakdown Service

Downtime can significantly increase costs in various aspects. We provide a 24-hour Breakdown Service with a priority on immediate response. More importantly, we have the expertise to accurately diagnose the fault and the resources to perform immediate repairs.

Servicing and overhauls

We offer regular on-site service and overhauls for homogenizers, hygienic pumps, and valves. These services are scheduled to minimise disruption, often taking place after hours or during low production periods to fit our customers’ needs and schedules. Additionally, we provide off-site overhauls in our dedicated, climate-controlled clean room.

Heat Exchanger Testing and Pasteurizer Validation

To assist in complying with QA departments, Australian Standards, and government regulations, we offer a variety of testing procedures. Each test is accompanied by certification and detailed reports.  

Hydrogen Gas Detection

Heat-exchanger cross-contamination and integrity tests, utilising highly sensitive hydrogen gas testing equipment, provide an accurate and economical solution. This method ensures no residual contaminants and minimal downtime.

Holding Tube Time Test

To validate and verify new, modified, or existing pasteurizers, as well as heat treatment equipment and processes, we provide a salt conductivity holding tube time test. This procedure adheres to the AS3993 standards.

Hydrostatic

Heat-exchanger hydrostatic pressure testing can be conducted either ‘in situ’ when it is not feasible or practical to remove the equipment, or ‘off site’ during refurbishment.

Spare Parts

We stock and source a wide range of spare parts for plate heat exchangers (PHE) and gaskets, hygienic process valve kits, homogenizers, and hygienic pump overhaul kits. We understand the urgency of these parts and strive to deliver them as quickly as possible. Thanks to our extensive network of reliable suppliers, we can source parts efficiently. Our suppliers include, but are not limited to, the following manufacturers:

  • APV
  • Tetra Pak
  • Sondex
  • GEA
  • Gaulin
  • HST
  • Alpha Laval
  • Rannie
  • Crepaco
  • And many more